Refund & Returns Policy
Returns
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition that you received them.
Refunds
Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original method of payment within 5–10 business days.
Shipping Costs
Return shipping costs are the customer’s responsibility unless the item is faulty or damaged.
Non-Returnable Items
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Gift cards
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Sale items (if stated “final sale”)
To initiate a return, please contact us at support@eternawear.com with your order number.